Theatre Hall 3

Theatre Hall 3

Tuesday 26th September

Wednesday 27th September


11.00 - 11.30

Anthony Eskinazi

Drive revenue from your car park without damaging your brand

Finding sources of additional revenue is becoming increasingly important in the hotel industry. Ever-increasing competition – with high-growth tech businesses now leading the disruption of the sector – and financial ups and downs have lead to mounting pressure on hoteliers to come up with new and innovative ways to supplement room revenues. In this seminar we will highlight some of the pitfalls to look out for when choosing a parking partner


11.45 - 12.15

Julian Vaughan

Everything you need to know to increase your conversion rate

Looking to increase the profits of your Hotel? During this seminar you will learn about the most important things you need to have in mind in order to improve the conversion rate of your property.


12.30 - 13.00

Patience Tagborlo

The future of mobile ordering in hospitality

Mobile ordering isn’t a new concept, but the associated barriers of complicated technology, significant expense and high maintenance (often found with mobile ordering apps) have restricted uptake. The industry is telling us it is time for an alternative, which is why Patience Tagborlo is excited to share the story behind Wi-Q’s revolutionary cloud-based solution.


13.15 - 13.45

Jon Snilsberg

Discussing the business value of truly integrated hospitality software platforms

With slow growth and even decline in room rates, hoteliers need to grow ancillary revenues. You must have easy ways to sell all your products and services, anywhere, anytime, with real inventory control and consumption tracking. Pricing and packages should be controlled based upon demand - fixed or dynamic. Revenue growth is paramount in today''s operating environment, but first all products and services need to be in the same platform. Sell everything. That''s the benefit of integration.


14.00 - 14.30

Larry Mogelonsky

Guest Service – The Final Technology Frontier (Sponsored by Novility)

Travelers have more options now than ever before and they know where to find the best deals. If your brand doesn’t differentiate itself, it will be left behind in the face of alternate lodgings, meta-search, mobile booking behavior and a host of other industry disruptors. The key differentiating factor for all properties is its guest service delivery, and technological innovations can be applied to many hotel operations to keep this in top shape.


14.45 - 15.15

James King

Digitalize your hotel operations - how hotels can act now

With ever changing technologies becoming available in the marketplace, hotels are now able to digitize and automate many of their daily hotel operations. In this session we discuss the benefits of embracing this concept and the advantages to your operation.


15.30 - 16.00

Jim Hourihan

Be Compliant, Stay Compliant… It’s Easy!

Can I ask you as an audience to be involved in this little exercise and just give a listening ear for 5 minutes… WE NEED YOUR HELP!!!