Michael Marchand is Senior Director Europe & Africa @ TrustYou, the world´s largest guest feedback platform.
Michael is responsible for development, market education and sales.
Prior to TrustYou, Michael led the East of London Sales Team for Rezidor as Cluster Director of Sales.
He started his career in hotel sales at Marriott in Frankfurt and Intercontinental Hotels in Hamburg, Germany.
Michael holds a Bachelor of Arts Degree in Hotel Management from WIHOGA University, Dortmund and Johnson & Wales University, Providence, RI, US.
Influence of reviews on revenue performance
Learn how reviews effectively influence your revenue and gross operating profit.