Exhibiting at the Hotel Tech Live


hotelkit is a hotel operations and communications software developed in 2011 by Marius Donhauser for his own purpose - the family business Der Salzburger Hof in Salzburg City. Now more than 400 hotels of all categories and sizes in Europe are successfully working with hotelkit on a daily basis. The employee software helps hotels to optimize internal communication, document hotel knowledge in a more transparent and sustainable way and to process daily tasks, checklists and repairs more efficiently.

The hotelkit tool-box supports individual and chain hotels to improve their internal communication, to store knowledge centrally, to optimize processes and to plan appointments and tasks in a structured manner.

More about the individual hotelkit tools:

The hotels knowledge can be provided in the manual, to make it as easily accessible as possible for everyone. The establishment of new standards and processes has never been as easy as with hotelkit.

Give central access to service chains, quality standards and processes
Transmit knowledge independently from experts and quickly trace it
Train new employees simply and efficiently
Easily manage supplier data, printed forms and standards

Our hotelkit repair management is more effective and organized than ever before. Repairs can be recorded in only two steps, documented with pictures and worked off in a structured way by the responsible persons. The tool gives you a detailed overview of all claims in the hotel and the current status is evident for all employees.

Numerous types of repairs permit rapid and uniform processing
Repairs can be assigned to locations (e.g. hotel room)
Automatic transmission of repairs to the respective employee
Statistics support the analysis of the most frequent repairs

Handovers comprise the classical communication between employees at change of shifts. Staff can communicate with each other irrespective of their working hours, thus, important information is no longer lost.

Support simple and transparent communication
Communicate service-related information to individuals or groups
Facilitate discussions and achieve collective results quickly

Targeted information management via a digital notice board: users are informed about important news via entries.

Give specific information to groups and reduce paper-based notes
Make transparent who has received what kind of information
Permanently distribute important information

The paperless alternative to widespread hotel checklists! With the hotelkit tool individual checklists for various operational processes and departments are easily created (daily to-do list, room inspections and much more.). Thus, daily operations are processed in a structured manner by individuals or groups and results are recorded transparently and sustainably through hotelkit.

Mark points as completed or define justification for unfinished items on the to-do list
Ensure clear responsibilities for daily tasks
Delegate more easily
Extensive analysis options

In this area each employee can publish and discuss their ideas and suggestions for improvement - this way the employee participation is encouraged and innovations are promoted in order to secure the company's success.

Develop a dynamic, creative culture
Profit from staff diversity
Enhance employee and customer satisfaction
Assignments can easily be created, distributed to employees and verified via the task-tool. This way, the user can always keep control and establish a daily routine in order to secure the quality of the hotel.

Assign responsibility to employees
Regulate and optimize processes effectively
Simply manage maintenance intervals, cleaning and repairs

With this tool staff are able to capture the individual wishes of guests in only 2 steps and assign locations in the hotel. The guest requests are automatically transmitted to competent colleagues and the current status is shown for all employees transparently.

Numerous guest request types enable rapid and uniform collection
Guest requests can be allocated to locations in the hotel such as hotel rooms
Automatic transmission to responsible staff
Extensive analysis options
The decision making process can be significantly reduced via the - survey tool which results in instant voting and thus achieves results quickly and transparently.

Involve everybody and strengthen identification
Make employees opinions evident

Create appointments and events easily, invite individual people or whole groups, and centrally manage participant cancellation lists.

Create a calendar for events, individual projects or whole departments
Always be informed about upcoming appointments
Optimize the planning process of appointments

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0043 (0)662 238080

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