STAND NUMBER: 2710
Customer engagement software for pubs, bars and restaurants.
Loughborough based customer engagement platform Sentle have developed a targeted product specifically aimed at pubs, bars and restuarants. EngageInn allows hospitality business owners to send personal and relevant text messages keeping their customers up to date on news and activities such as sports events, quiz night, real ale calendar, drinks promotions and food offers. Customer data is collected by a simple and easy interface attached securely to the bar or wall, on sign up a personalised welcome text will be sent followed by well-timed news and offers based on the pubs activities and customers interests. All texts are opt in so no spam.
The EngageInn team are also very happy to support and help with message guidance encouraging engagement and repeat custom.
In terms of stats - over 95% of texts are opened and read compared to other channels such as email which is failing to reach its potential target audience. Its simple, cost effective and very direct, keeping customers coming back for more.